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Privacy Policy

CLAIMS AGAINST FASTENER SOLUTIONS SHALL BE LIMITED TO A REFUND OR CREDIT FOR THE PRICE BILLED OR PAID FOR IMPROPER MERCHANDISE. SELLER SHALL NOT BE RESPONSIBLE FOR BUYER'S MANUFACTURING COSTS, LABOR, ALTERNATIVE, EXTRA INCIDENTAL OR CONSEQUENTIAL DAMAGES. ITEMS MANUFACTURED TO CUSTOMER'S SPECIFICATIONS OR REQUIRING SPECIAL PROCESSING WILL BE SUBJECT TO ANY UNDER OR OVER SHIPMENTS OF 10% AND CANNOT BE RETURNED FOR CREDIT OR CANCELLED AFTER ORDER DATE. MATERIALS THAT MAY BE RETURNED MUST HAVE PRIOR WRITTEN APPROVAL OR THEY WILL NOT BE ACCEPTED. ALL RETURNS WILL BE SUBJECT TO A 25% RESTOCKING FEE FOR HANDLING AND RESTOCKING COSTS. ALL CLAIMS MUST BE MADE WITHIN 10 DAYS OF RECEIPT OF MERCHANDISE. SHORTAGES NOT REPORTED WITHIN 10 DAYS WILL NOT BE CONSIDERED. QUOTED DELIVERIES ARE ESTIMATES ONLY, NOT A GUARANTEE. NO SHORT PAYMENT OF INVOICES WITHOUT WRITTEN APPROVAL.


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